The Buckley Practice


Booking

We want to provide you with an appointment time that suits your lifestyle and commitments and so we are open all day, late nights on Tuesday and Thursday and every third Saturday morning.

If you would like to make an appointment or if you have a question for us, you can e-mail our reception or give us a call, whatever suits you best. Once you have made your appointment, you can print off the medical history form which we ask you to complete and bring to your first appointment. Doing this before you come in to the practice will save you time and you may find this easier to do at home.

Aims and Expectations

We promise to:

  • Treat you with respect and understanding.
  • Listen and respond promptly, sympathetically and constructively to all comments.
  • Provide a safe, clean and comfortable environment.
  • Use only high quality materials, equipment and techniques.
  • Try to run on time wherever possible.
  • Maintain and improve standards of knowledge, skill and equipment.

We ask you to:

  • Arrive in good time for your appointments and, should you need to rearrange or cancel, please give at least 48 hours notice to avoid a charge.
  • Follow our instructions to care for your smile.
  • Attend review and maintenance appointments as advised.
  • Pay for treatments when requested: we accept cash, cheques and most major credit or debit cards. We also offer payment schemes should you wish to spread the cost of treatment.
  • Talk to us, let us know what you think of what we do; right and wrong.
  • Help our practice grow by recommending us to your family, friends and colleagues.