Aims & Expectations

We promise to:

• Treat you with respect and understanding.
• Listen and respond promptly, sympathetically and constructively to all comments.
• Provide a safe, hygienic and comfortable environment.
• Use only high quality materials, equipment and techniques.
• Try to run on time wherever possible.
• Maintain and improve standards of knowledge, skill and equipment.

We ask you to:

• Arrive in good time for your appointments and, should you need to rearrange or cancel, please give at least 48 hours notice to avoid a charge.
• Follow our instructions to care for your smile.
• Attend review and maintenance appointments as advised.
• Pay for treatments when requested: we accept cash, cheques and most major credit or debit cards. We also offer payment schemes should you wish to spread the cost of treatment.
• Talk to us, let us know what you think of what we do; right and wrong.
• Help our practice grow by recommending us to your family, friends and colleagues.

	"My father found this practice in 1965 when he needed help on a Saturday the day before leaving on holiday. Dr Buckley gave his “free” time to do the work needed. I & my family have been coming here ever since. Just 5 years old then, my children now grown up came here, as we are now seeing the children of the original dentists. Long may the partnership continue."